Plain definitions of the terms that come up when organisations replace spreadsheets and disconnected tools with business software. Written for people making a decision, not for people who already know the answer.
A
Asset register
An asset register is the definitive list of what an organisation owns, where each item is, and what has happened to it.
Attendance management
Attendance management is the capture and approval of when people worked, in a form payroll and compliance can rely on.
B
Business intelligence
BI turns operational data into reporting people can act on — and its hardest problem is agreeing what the numbers mean.
C
D
Dealer management system
A dealer management system runs the relationship between a manufacturer and its dealer network — orders, stock, claims and performance.
Document management system
A DMS stores documents so they can be found, controlled and proven — with versions, permissions and an audit trail.
E
G
Gate pass
A gate pass is the authorisation that lets a person, vehicle or material pass a controlled entry point — and the record that it happened.
H
I
Intelligent document processing
IDP reads a document, extracts the fields that matter, and passes them to a system — with a person confirming what the machine was unsure about.
M
Milestone billing
Milestone billing raises money against defined stages of completion rather than time elapsed — used across construction and property development.
O
OPAC
An OPAC is the catalogue a library opens to its members, so they can search holdings and see what is available without asking staff.
P
Payroll processing
Payroll processing is the monthly cycle that turns attendance, leave and salary structure into net pay, statutory deductions and the records that prove both.
Preventive maintenance
Preventive maintenance is work scheduled before failure — by calendar or by usage — rather than in response to a breakdown.
S
Shift roster
A shift roster is the published plan of who works when — the reference every attendance, overtime and payroll calculation is measured against.
SLA
An SLA is the agreed, measurable commitment about how quickly a service will respond and resolve — and what counts as the clock running.
V
Vendor management
Vendor management is the control of who is approved to supply you, on what terms, and whether they are still compliant.
Visitor management system
A VMS records who is on site, who approved them and when they left — replacing the paper register at the gate.
W
Work breakdown structure
A WBS breaks a project into the deliverables it is made of, so work can be estimated, assigned and tracked against something definite.
No term matches that. Try a shorter word, or choose All to see everything.
Where to go next
If you are comparing options rather than looking up a word, start with the product range, or see how the same platform is applied across different industries.
